Contact us


We aim to offer proffessional service to all of our geust who reach us for service.

Our Front Desk Receptionist is 24/7 for you of any service.
A team of charming and most helpful employees with daily care about offering you an exceptional standard of customer care. They are really doing everything possible to ensure you an extremely pleasant, welcoming, polite and friendly 1st class service. Front Desk has several responsibilities, such as:

Concierge/Tour Desk Service

Our knowledgeable Concierge team are delighted to assist you in creating the most memorable experiences. Start from airport pick/transfer, outdoor adventure, Siem Reap activities, dining reservations, show reservations, etc… you can do it all with the help of our Concierge. Concierge service to seek for recommend on your holiday plan in Siem Reap. 

  • Transportation Service
    • Rermork (Tuk-Tuk), and content text info with photo.
    • Card or Mini-Van, and content text info with photo
    • Ford Transit Car Rental Service
  • Airline schedules
  • Airport pick up/transfer
  • Area maps/Brochures activities
  • General information
  • Limousine service, transportation rental
  • Temple/City sightseeing tour
  • Bicycle rental service
  • Golf reservation
  • Restaurant and Show reservations
  • Spa and Salon appointment
  • Shuttle service arrangement
  • Floral purchase
  • Special request

24-hour Front Desk Service 

  • We are 24-hour available to assist you in everytime you need.

24-hour Room Service 

  • Room Service? Of course we are waiting to serve you 24-hour. 

24-hour Doctor On Call

  • Due to our location is the best in the city, no worry about Doctor-on-call. Let our front desk know that you need a doctor, and we will let him immediately attend to you. Cost automatically charge to guest account.

Baby Sitting Service

  • Enjoy some well-deserved down time with your partner while we keep the kids entertained. We will arrange for you a reliable babysitting service to take care of the little ones so you can truly relax. We will do our best to accommodate your babysitting requests, even at short notice. However, please give us a minimum of four hours advanced notice. Price: USD5.00 per hour for child

Laundry Service

  • Just contact to our Front Desk if you use some laundry.

Spa, Massange, Manicure, Pedicure & Health Club Service

  • Advance booking is required, reach our spa team in the lobby. 

Lap top & Computer Rental Service

  • Mostly service offer for our internal guests, especially for Conference/Meeting.

Complimentary WIFI within resort premise

  • Of course, we offer free WIFI within resort premise for everyone. Whether you need to check your emails and surf the web or chat via your laptop or mobile phone. This complimentary WI-FI service is entirely without charge and is available in public areas at all of our resort plus in residence rooms, suites and villas.